Without a great online presence nothing else works

Why Us?

Because Abracadabra Isn’t Enough

Words are powerful. The right words communicated in the right way at the right time transform people and businesses into something extraordinary.

We all wish shouting “Abracadabra” would be all that it takes, but sometimes you need a bit more online wizardry to make it happen.

Ingrid Moyle, previously known as Ingrid Cliff, is our Chief Word Wizard (aka copywriter and digital marketer) and founded Heart Harmony Communications in 2003 as a way to help small business owners build and grow their business online.

Since then, we have helped hundreds of micro and small businesses across Brisbane take the mystery out of their online marketing, and put what makes their business unique into words.

While we initially only offered copywriting, we added web design to our skill-set after watching too many of our clients get ripped off blind by web design companies who could talk a good talk but who created crap code that constantly broke (and who charged tens of thousands for the privilege). We wept in frustration for our clients, and then pulled up our big girl panties, went back to school and learned how to code because we believe in doing what ever it takes to help our clients succeed.

The majority of our business comes from repeat clients as well as referrals, which means we know we are doing something right!

Flying Solo Contributor
WNA Contributor
Hills 7 DIstricts Chamber of Commerce Member
Qld Writers Centre Member

We help small businesses get their online marketing sorted, so they can build, grow and engage with their customers wherever they are.

We Are …


We know that small business does not have thousands of hours and hot and cold running minions to implement things. That’s why all our strategies are designed to be super practical and easy to put into place.  

Down To Earth

We believe in keeping things clear and jargon free. We will not make your eyes glaze over with never-ending presentations debating the personas of your customers. Instead, we focus on online marketing that gets results.


If a strategy you have heard about has a low response rate, or will burn your business, we will tell you so you can make an informed decision. We won’t rip you off or implement things we don’t genuinely believe work.

Who We Work With

We work with small businesses across Brisbane, and specialise in trades and service businesses

Meet The Team

Ingrid Moyle

Ingrid Moyle

Chief Web Wizard

What does Ingrid do?

Ingrid Moyle works at the intersection of communications, psychology and technology. She has the gift of being able to quickly cut through mountains of guff to find the core strengths of a person, business or trend — and then communicate that in a way that other people get.

Ingrid has become one of the most sought after web designers, content marketers and copywriters in Brisbane for small businesses who value fuss-free, results-driven words, and her no-nonsense mentoring and advice is included as part of each project.

She personally works on each client project. Nothing goes out without her strategy, direction and review. With all copywriting, web design and content marketing projects, you work directly with Ingrid.

What’s her background?

After completing a degree in Psychology and Industrial Relations (… and the History and Philosophy of Science), her early career was in senior Human Resource Management roles in workplaces of up to 7000 people where she drove transformational change and executive development.

Ingrid’s passion for clear communication and her love of small business led to a career change.

An avid early adopter of technology, web copywriting, SEO and online marketing became her key focus in Heart Harmony Communications.

What does she do when she is not at Heart Harmony Communications?

When not weaving word magic, Ingrid is a geek and rabid Whovian who “accidentally” named one of her children after one of the Doctor’s companions (… the classic series of course).

She is one of those people who reads 1-2 non-fiction books on her Kindle each week, has hundreds of blog feeds in her Feedly and can be caught reading the back of Cornflakes packets if there is nothing else to read in the house.


Dan Ariely, Daniel Burrus, Tad Hargrave, Oliver Burkeman, Jenny Lawson, Ed Catmull, Malcolm Gladwell, David Amerland, Miranda Hart, Marcus Aurelius, Martin Lindstrom, Jeff Goins, Neil Patel, and the incomparable Terry Pratchett.

Rachel Cliff

Rachel Cliff

Marketing Assistant

What does Rachel do?

Rachel Cliff creates Social Media Marketing and Content Marketing magic for our clients.

What’s her background?

Two heads are always better than one, so in 2015 Rachel joined her mother in the business. Rachel is a digital native who has completed a Bachelor in Mass Communications at QUT.

What does she do when she is not at Heart Harmony Communications?

When not working online, Rachel is a passionate cosplayer who can turn yoga mats into suits of armour and has an unfortunate affection for characters that require green body paint.


JK Rowling, Terry Pratchett, Jenny Lawson

Rachel Cliff successfully completed the SEO for beginners course!

Why the name Heart Harmony Communications?

“You must write your first draft with your heart. You rewrite with your head.” Finding Forrester

We write from our heads and our hearts – the two working in harmony. Besides, it sounds better than Heartbrain Communications!

About Us