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Resource List: Small Business Coronavirus Support

Resource List: Small Business Coronavirus Support

People are naturally frightened of what the coming months are going to bring with the Coronavirus. There is so much that is unknown about COVID-19 that people’s imaginations and fears are working overtime Horror movies work best when the scary thing is hidden in...

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10 Success Tips for Introverted Networkers

10 Success Tips for Introverted Networkers

Hands up who gleefully adores going to networking events? Most people don't know that I am a raging introvert (who pretends to be an extrovert). Getting me to a networking event takes an awful lot of warm and encouraging positive self-talk before I hit the "book"...

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3 Easy Ways To Attract More Clients Over Summer

3 Easy Ways To Attract More Clients Over Summer

This article first appeared at Flying Solo. Ask any solopreneur or freelancer their number one problem, and they will ashamedly mutter, “I am not great at getting a steady stream of clients. The stress of constantly seeking out new clients is almost overwhelming.”...

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Do You Suffer From Comparisonitis?

Do You Suffer From Comparisonitis?

This post first appeared on Flying Solo. Have you ever woken up with an intensely brilliant idea for your business? One that makes your heartbeat just a bit faster, and your mind start to wander into seeing your adoring accountant fawning over your quadrupled revenue?...

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Is Your Brand Utterly Authentic?

Is Your Brand Utterly Authentic?

“What do you mean they want a photograph of each of the Executive team members doing their hobby in the Annual Report? Work IS my hobby!” I was sitting across a mile-wide desk from a shocked grey-suited senior executive who was leaning back in his black leather chair....

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Ready For Fresh New Ideas?

Ready For Fresh New Ideas?

What does a politician, a manufacturer of STEM training products for kids, a landscape designer, a photographer, a doctor and a hairdresser all have in common? Each one of them invested in a mentoring session with Ingrid Moyle in the past month. When you are in...

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Perfectionism: You Can’t Edit a Blank Page

Perfectionism: You Can’t Edit a Blank Page

Have you ever considered the penetratingly painful cost of perfectionism? Perfectionism runs strong in my veins. How strong? Picture a tall, pimply Year 12 girl, outfitted in her school dress uniform complete with a blazer, thick beige tights and fiercely polished...

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Lessons Learned from 15 Years in Business

Lessons Learned from 15 Years in Business

Fifteen years ago, on the 1st of December 2003, I opened the doors to my fledgling small business. Running a small business wasn’t something I grew up dreaming I would be doing. It isn’t something I discussed with my career counsellor (in my case an ancient nun with wobbly dentures who insisted on furtively passing me tattered brochures on becoming a teacher).

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The Simplest Way You Can Personally Make a Difference to a Small Business: Run a Festival of High Fives

The Simplest Way You Can Personally Make a Difference to a Small Business: Run a Festival of High Fives

Is it just me, or does the world seem to be getting more filled with negativity and hate? Every time I turn on the news, or open my social media, I am bombarded with people ranting about this or that, or my feed is filled with stories of corruption and rampantly evil policies. I have been feeling myself spiralling down into despair and finding it harder to find the positives in what I do at times.

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Turning Pet Peeves into Unique Selling Propositions

Turning Pet Peeves into Unique Selling Propositions

I am 6 weeks into living surrounded by rubble. It all started as a simple plan to redo the kitchen, and then somehow morphed into a whole house renovation.

My hair is now permanently set into fixed Einstein style waves thanks to plaster dust and rampant humidity. My skin and glasses are tattooed with indelible paint splots. I can’t remember the last time I saw a room without a drop sheet or innumerable storage boxes piled in corners.

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Is Your Marketing Legally Compliant?

Is Your Marketing Legally Compliant?

Most small business owners struggle with marketing their business. They sweat blood to finally get their offer out to the public without realising that they may be breaking a raft of laws.

A common discussion we have with new clients is around their legal compliance for their marketing. They often don’t know what they don’t know, so have slipped over to the dark side without realising.

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7 Business Lessons from Human Resources

7 Business Lessons from Human Resources

I was not always a digital marketer. My first role out of uni was as a Personnel Officer with 500 staff in freshly built retail store in Bateau Bay on the NSW central coast.

In that role, I had the dubious honour of sacking Santa the week before Christmas (more went into his sack than came out). I also manually calculated and counted out wages for all my staff into little beige pay envelopes each and every week (this was pre-computers and direct credit banking); and recruited for every role from pastry cooks through to checkout operators.

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4 Easy Ways to Discover Your USP

4 Easy Ways to Discover Your USP

Taglines, punch lines and brand development people all start by focusing on your uniqueness. If you talk to most marketers, one of their first questions is “What is your Unique Selling Proposition or USP?”

If you don’t know, they move onto the heartening, “There are thousands of businesses in the same industry as yours. What makes you different from them? Why should people buy from you and not them?”

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Finding Your Brand Personality – Yes You DO Have One

Finding Your Brand Personality – Yes You DO Have One

“Gee they’ve got a great personality!”

When you first meet someone and get that magical “click” with them, often the first thing that you comment about is their personality. Yes, you may go on to rave about their looks or something funny that they said, but your first comment is about their personality.

Every business also has a personality (also known as your brand). People look at your business and are either attracted to the business personality or repelled by it. It’s what makes people want to find out more about what you offer and helps make people want to connect with you.

If you have the business equivalent of a great personality, then your business is heading down the fast track to a happy bank balance.

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Finding the USP Sweet Spot For Your Small Business

Finding the USP Sweet Spot For Your Small Business

Are you a leaper or a planner? The first version of my small business came about after I had burned into a tiny frazzled husk from working in government. Pretty much any other option (including weapons check assistant for the zombie apocalypse) seemed like a good alternative.

I meant how hard could it be? You just think of an idea, register a name and head off into small business nirvana.

Nirvana turned out to be a bad 1990’s rock group, and the first iteration of my business self-destructed in a cloud of burned money and self-loathing. It was only marginally less memorable than the permanent exit of Nirvana’s frontman, Kurt Cobain.

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Marketing Tips: Stop Yelling At Your Customers

Marketing Tips: Stop Yelling At Your Customers

Maybe it’s just a mum thing, but I have noticed that people seem to be yelling more. There is almost a competition to see who can yell the loudest, while drowning out the voices of anyone else who wants to get a word in edgeways. I am not just talking about parents...

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Is Your Personality Derailing Your Marketing?

Is Your Personality Derailing Your Marketing?

I have a teenager who is just about to finish high school (…10 class contact days and counting).

These past two years have seen many deep discussions with her teachers, with her friends and with me about what she is interested in – what sorts of subjects and tasks that she likes and dislikes.

Her career guidance book is more well-thumbed than any fashion magazine, and she has mentally tried on hundreds of different career options for size.

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What Makes Small Business Marketing Succeed or Fail?

What Makes Small Business Marketing Succeed or Fail?

If you have ever launched a marketing promotion and the only thing that you hear is the tick of the office clock heralding the passing of yet another minute without a sale, then this article is for you.

To succeed in marketing your small business, you need to get on top of some fundamentals that apply no matter what and where you choose to do your marketing.

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